Our COVID-19 Statement

We want to reassure you we are doing everything we can to service you during these challenging times. Our main aim is to continue to provide your Nursery Furniture products safely and efficiently during this time.


As we continue to monitor the COVID-19 situation, Designkids.com.au will remain open online and for showroom appointments. We have implemented updated health and safety measures and are committed to making you feel at ease
during this time.

Stock

Over 90+% of our stock is produced in Taiwan and Vietnam and was delivered to us before the end of Jan 2020. Our seating range and the Ubabub POD are manufactured in southern China however our stock on hand has been in our warehouse since mid 2019. As the exclusive Australian importer of Ubabub, Babyletto, Davinci and Nursery Works we have strong stock levels in our warehouses for many of our products and at this stage future orders are still on track to meet production and delivery schedules. Please direct any questions to info@designkids.com.au 

Warehouse

Our awesome team will continue to send out your packages with love and care. New health and hygiene standards have been implemented in the warehouse and for dispatching your packages.

Delivery

Our freight carriers have introduced their own COVID-19 procedures. Please refer to their individual websites for carrier specific protocols. The main point is to protect their drivers, so going forward all deliveries are now to be ‘Contactless Delivery’ explained as the threshold of property / front door. They will bring the goods to your front door and take a photo of the goods then leave the goods. As such they will not require a signature to help enforce social distancing.

Melbourne Showroom Appointments

We are prioritizing the safety and health of our staff and customers and ask that you refrain from making an appointment if you are feeling unwell, as the well-being of other customers visiting us is of paramount importance.

If you wish to self-isolate or feeling symptomatic, please contact us on telephone 8838 8006 or email us at info@designkids.com.au as we would be happy to arrange a Facetime or Zoom consultation.

We remain positive!

Together we can get through this! During this time we want to inspire, instill confidence and continue to support your family in your exciting newborn journey!